Investor Grievance

Step 1 — Contact our office

Call +91 74883 82602 or write to satyamagarwal.co@gmail.com with your client code, the date of the issue and supporting details. We acknowledge complaints within 2 working days and aim to resolve them within 7 working days.

Grievance Officer

Name: Satyam Agarwal · Designation: Grievance Officer · Email: satyamagarwal.co@gmail.com · Phone: +91 74883 82602

Address: Buxidih Road, Near Congress Office, Giridih, Jharkhand 815301, India. Available during working hours listed on the contact page.

Step 2 — Escalate to the stockbroker

If you are not satisfied, escalate to JM Financial's designated investor grievance email and compliance officer, whose details are published on the broker's website and in your account-opening kit.

Step 3 — Exchanges and SEBI SCORES

Unresolved complaints can be filed with the relevant stock exchange investor grievance portal, or on the SEBI SCORES platform at scores.sebi.gov.in. Online dispute resolution is also available through the SMART ODR portal.